Nov
3
Sewage issues - Sprowston East and Salhouse
Author: Chloe Smith, Updated: 03 November 2023 14:15
Throughout the week I have been made aware of sewage and flooding issues in the Sprowston East district of the city, severely affecting residents around Salhouse Road, Hammond Way, Hammond Close and Greenborough Road, with some residents sustaining damage to property and possessions, and access difficulties.
Having liaised with Sprowston Town Council, I am assured that the matter has been reported to Norfolk County Council and Anglian Water.
I have written directly to Anglian Water who have responsibility for mains sewers, to enquire as to the cause of the problem, and to clarify what action they are taking to clean-up the situation and urgently address residents' concerns.
If you have been affected by the sewage issue, you may wish to contact Anglian Water direct to report your circumstances.
As we head into stormier weather, I though it might be helpful to remind constituents how to report various seasonal issues:
Who looks after what?
Report a Highways surface water issue such as flooded roads or blocked street gullies to Norfolk County Council:
Report a sewage issue to Anglian Water:
24-hour emergency number: 03457 145 145
Report a fallen tree to Norfolk County Council
Check for flooding in Norfolk
Norfolk Strategic Flooding Alliance
Tel: 0344 800 8013
Sign up for flood warnings:
Met Office weather
If I can assist any constituent with a casework concern, please do contact me on: Tel: 01603 414756 or email to chloe@chloesmith.org.uk
Chloe Smith